“I don’t subscribe to the entrepreneur ‘it’s ok to fail mantra’ – I subscribe to the Gene Kranz ‘failure is not an option’ school”

“Ideas are ten a penny, successful business plans are ten trillion times harder”

“When starting in business always remember that everybody you speak to wants a share of your wallet or your profit”

“If Employee Engagement was the answer, what was the question?”

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“The great Kurt Lewin once said that ‘if you want to truly understand something, try to change it’. I would argue today that if you want to truly understand something, try to measure it.”

“People in organisations are simultaneously assets, resources and liabilities. Organisations with their human capital management need to recognise this.”

““Employee engagement as a concept has been in the making for at least 100 years.”

“In organisation performance terms, the difference between an average people manager and a poor people manager is relatively small. The difference between a good people manager and an average people manager is much greater.”

“Measurement is NOT about metrics.”